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Go to https://tcdprint.ie/login/ and enter your Student number and 4 digit PINto login. Click Account. Your balance will be displayed there.
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The printer will automatically log you out after 45 seconds of inactivity. However users are encouraged to manually log out when finished at a printer to avoid the next users inadvertently using their credit, using the log out button on the printer, as shown below.
A4 Black and White (Mono) Printer log out button location
A3 Colour-enabled Printer log out button location -
Please see the tutorial video on how to follow the instructions on the printer in order to clear a paper jam
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The FAK code request can appear when an unrecognised PIN code has been entered. To resolve this you should press the cancel button and attempt to log in again. If the issue persists then contact the Datapac technician.
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If you have credit on your account and the printer is telling you that you have insufficient funds, your printing account may be frozen. Your printing account can become frozen after trying to print to a printer which then experiences a problem; the print account credits are transferred into a reserved account for your protection. Please email helpdesk@tcdprint.ie for account support in order to have your print account unfrozen.
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When photocopying large amounts, you need to log into the printer as normal, place the paper for photocopying on the top feeder, face up (as shown above) and press the green start button. -
You may experience problems printing if you have both a guest account and a student account registered with your TCD email address. Please email helpdesk@tcdprint.ie for support in order to have your print account fixed.
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Please check your Junk folder.
Scans larger than 25mb will not send due to email size restrictions. If your job is larger than 25mb please break the job into multiple scans
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Caleta will not use First access key..
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You can log in using your student username and your 4-digit PIN.
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The web interface is an online platform where students can upload documents, view print history, and send documents to print through selected print queues on the college campus.
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Yes, you can check your PIN number and change it if you prefer.
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Yes, you can view your access code (Student number) on the web interface.
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No, the access code is a unique that is used to authenticate the device.
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If a user forgets their username, they need to contact Datapac helpdesk support at helpdesk@tcdprint.ie to retrieve it.
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Printing, Scanning and Photocopying
